CIO Atlanta Summit | October 2, 2018 | Atlanta, GA, USA

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, October 2, 2018 - CIO Atlanta Summit

7:00 am - 7:55 am

Registration and Networking Breakfast

 

8:00 am - 8:10 am

Welcome Address and Opening Remarks

 

8:10 am - 8:40 am

Keynote Presentation

The Future of the CIO in the Coming Digital Economy

As more businesses undergo a digital transformation, and as those digital transformations become more ingrained into organizational culture, Digital becomes not something unique and different from the business, but a core component of every aspect of the business. As this shift occurs, IT itself faces the very real possibility of no longer being something unique from the business, but instead a component of every aspect of the business. In this world, what role then exists for the CIO? Two clear paths are presenting themselves " one leads to a focus on infrastructure and integration, to keeping the lights on for the digital innovators, while the other leads to information and innovation itself. Knowing what path to choose, how to choose it, and how to see it through will be one of the greatest challenges CIOs of this era will face.

Takeaways:

  • Change is, if not already here, certainly coming and CIOs that don't prepare for the change may not like the results when it arrives
  • Digital transformation is all about connecting enterprise system to information technology to drive productivity and performance improvements
  • Be prepared to tackle the tasks that no-one wants to do, but everyone needs done; establish relevance to cultivate importance
 

8:45 am - 9:15 am

Keynote Presentation

TBC


 

9:20 am - 9:45 am

Executive Exchange

 

Thought Leadership

Secure, Simplify and Transform to a Cloud-Enabled Enterprise

Progressive companies are leveraging cloud, a powerful business enabler, to transform their business and make it more competitive. But cloud and mobility significantly impacts the current IT infrastructure - security, network traffic flow, applications, user experience and cost. As CIOs and CISOs embrace this transformation, they look for opportunities to exchange ideas with their peers who have gone through this journey. At this session, Zscaler, will share experience of leading the massive network, security and datacenter application transformation that he managed across all business units of GE. 

Example topics will include: 

  • How to transform your hub & spoke network into a cloud-enabled network  
  • How to transform datacenter applications to a SaaS, AWS and Azure environment  
  • New security paradigm for the new world of cloud 
  • Changing role of IT execs 
  • Lessons learned
 

9:50 am - 10:15 am

Executive Exchange

 

Executive Boardroom

Capacity Planning as Competitive Differentiator

Capacity planning has in many ways become a lost art; common during the era of the mainframe when resources were expensive and time-consuming to procure, the advent of the inexpensive pizza box Windows Server has relegated planning, replacing it with a just buy more mentality. But just buy more creates more problems than it solves as server sprawl, server management, and rampant overprovisioning issues quickly erode any aspect of the value that IT tries to deliver. The lost art need to be rediscovered, to allow IT to get back to offering truly efficient and effective service and service levels. This new era of capacity planning requires new tools that go beyond simplistic benchmarking and trending analysis and instead provides dynamic, flexible, and predictive modeling that allows IT department to truly deploy optimized IT services.

Takeaways:

  • Capacity management may have fallen out of favor but its abandonment has created a wealth of problems for IT and business users the world over
  • In an era of intense innovation pressure, enterprises can no longer afford the inefficiencies of a just buy more approach to capacity provisioning
  • Traditional capacity planning techniques certainly have value but dynamic modeling based on predictive analytics takes things to a whole new level

Executive Boardroom

TBC


 

10:20 am - 10:30 am

Morning Networking Coffee Break

 

10:35 am - 11:00 am

Executive Exchange

 

Think Tank

Evolving From Legacy To Achieve Digital Transformation

For most IT organizations, the way to get there is through a digital transformation framework, which produces a radically different and modern approach to technology and support that is based on a principle of business agility. It emphasizes moving quickly to adjust to the way the customer in the global techno-society wants to interact. 

Digital transformation requires a new business operating vision and a strategy on how to deliver that vision. includes technology infrastructure, tools, applications, communications, staff capabilities, staff competencies and more. The CIO has to work closely with corporate planning to define the type of support that will be needed and how the technology infrastructure and capability will evolve and to create a flexible investment plan that can be adjusted over time. Key elements must include the redesign of the technology infrastructure to reduce complexity and cost while increasing scalability, a rethinking of how business and IT work together, and an ability to quickly adopt and integrate new advanced technologies. 

Until recently, this goal has been almost impossible to achieve, because few companies have the ability to replace legacy infrastructure and applications. And it has been almost impossible to unlock legacy functionality and data for use with modern technology.


Think Tank

Building Dynamic Security Teams

There's no other way to say it than bluntly; Information Security is a white-hot field within Information Technology as a whole - over the last dozen years it has gone from after-thought, to scapegoat, to critical enterprise success factor. As a result, the need for capable and qualified Information Security specialists, whether front-line Analysts, mid-level Managers, or top level CISOs is at an all time high, but personnel and skills availability is sinking to an all-time (at least in terms of supply and demand ratio) low. There simply isn't enough expertise in existence to go around, or enough education occurring to create it. In this environment, senior Information Security leaders have to get creative in their pursuit of the people, performance, and passion necessary to address this capability shortfall. 

Takeaways:  

  • Learn how to build grass-roots programs that cultivate a farm full of potential security experts through internal and collaborative programs 
  • Find out how to leverage key organizational traits to generate buzz and interest where none existed before 
  • Understand the relevance of certs vs. experience and how to evaluate and validate the value of candidates
 

11:05 am - 11:30 am

Executive Exchange

 

Thought Leadership

Using Data & Analytics to Drive Business Transformation

Big Data initiatives have become a reality among almost every company today, however, what we have seen is lots of initiatives have become just science projects and did not deliver on early expectations. This situation needs to reversed quickly because those organizations that are being successful with Big Data and analytics programs are rapidly leaving those that are unsuccessful in their wake. Big Data and analytics has the potential to be transformational for the enterprise, but IT leaders need to be making the right investments, in the right areas, to ensure optimal success. This panel discussion will focus on how to use data and analytics to drive true business success and show some real examples of companies and individuals who made a difference.

Takeaways:

  • Analytics is not a new capability and has always been aligned with the most successful companies
  • The roles of IT and the lines of business are changing when it comes to data and analytics programs
  • The business benefits of analytics programs can be huge but efforts need to be constrained so that they don't turn into flights of fancy, yet set free enough that they find the unknown unknowns that truly drive transformation
 

11:35 am - 12:00 pm

Executive Exchange

 

Thought Leadership

Become a Change Agent for Business Transformation

Today's modern CIO is embarking on a digital transformation journey exploring radical hybrid IT strategies and leveraging new technologies like Cloud, Social, Mobile and Big Data. However, with 'keeping the lights on' legacy IT components costing nearly 90% of a typical IT budget, how can IT make powerful advancements and lead business change? 

Join this interactive session to learn how award-winning CIOs are successfully tipping the balance by liberating people, time and money from costly ongoing maintenance of their ERP systems including SAP and Oracle, to invest in strategic initiatives that create real-world competitive advantage.

 

12:05 pm - 12:30 pm

Executive Exchange

 

Thought Leadership

A Modern ERP for Digital Value Creation

Reduce cost, increase revenue and improve productivity: These are the three critical business imperatives for leading companies regardless of their geography or industry. These imperatives have been supported by ERP systems for more than two decades through business process automation. However, we now live in a digital world in which companies struggle to run their operations smoothly while adopting emerging technologies, all the while keeping a laser focus on meeting or surpassing their specific business objectives. Join us to learn about how the next generation of ERP can support modern day digital challenges and enable companies to ?run live.? You'll get real-life examples with tangible business outcomes, explore deployment options, and get practical next steps.

 

12:35 pm - 1:20 pm

Networking Luncheon

 

1:25 pm - 1:50 pm

Executive Exchange

 

Think Tank

A Journey to transform the IT organization to Cloud and Cloud Native Micro Service Organization.

Synchrony Financial has always focused on technology, innovation and agility to serve the customer best. In today's fast changing fintech environment Synchrony continuously creates innovative products, process and bring in agility by simplifying technology and improving speed to market. As our CIO states, speed is the new IP, we bring the speed by enabling modern technology platform and tools to enable our business and engineers to innovate more with less effort.  

In this discussion, we will focus on sharing our journey from initial cloud vision creation, how we created a simplified strategy to prove our technology selection, validated the assumptions, created an execution strategy, transformed our process and created a fast paced road map to move to cloud native systems and decompose monolith to micro services. We were able to achieve most of it using Pivotal Cloud Foundry platform with spring frame work and tools. This presentation will also share highlights of program structure and approach of this key initiative.

Think Tank

Building a Collaborative and Social IT Security Program

In todays environment there can be no arguing that a comprehensive IT Security program is a de facto requirement for every organization. Such a program needs to address the full range of security threats that can be leveraged against an organization, needs to be integrated into whatever regulatory and governance requirements exist, but beyond that it needs to be accessible, consumable, and actionable by everyone that is influenced by it, or interacts with it. Building a program that is shared through social channels and relies on the collaborative input of employees and constituents for not only creation but enforcement will drive higher levels of adoption, responsiveness and, ultimately, protection. 

Takeaways:  

  • A security program, that is the stated intentions of the organization combined with the policies and tools to back those intentions up is essential 
  • The program needs to be easily communicated, easily consumed, and easily complied with 
  • Using an open social and collaborative approach to creation, distribution, and enforcement ensure greater adoption and ultimately greater security
 

1:55 pm - 2:20 pm

Executive Exchange

 

Thought Leadership

Built to Change and Built to Last: How to Balance Culture, Skills, and Tech with Customer Expectations in the Fast-Changing Digital World

Tech has changed the way experiences and products are consumed - which means businesses have to change the way they deliver. Companies that have been around for decades are disappearing overnight, and startups with completely disruptive business models are bought and sold at the drop of a hat. The market today is made up of large, established enterprises and new challengers entering the market with nothing to lose - and they each want what the other has: a solid customer base, revenue and profit versus innovation, disruption and new talent. Companies who come out on top will be able to connect people, processes and technology with customer needs to translate experiences into real business value. This means balancing established industry experience with the new culture, skills, and insights required to compete in today's business landscape. 

Key Takeaways: 

  • Embrace digital transformation, using technology to create an environment for incremental change while balancing innovation and governance at all levels of the organization. 
  • Create an agile business model that blends an organization's legacy approach with the expectations of the market and more importantly, customers, so that you're less likely to fall back on the excuse of "this is how we've always done it" when challenged.  
  • Build the right culture with people who are focused on continuous improvement, want to deliver amazing customer experiences, and wake up every day looking for ways to break down barriers between ideas and outcomes.
 

2:25 pm - 2:50 pm

Executive Exchange

 

Executive Boardroom

Sourcing Enabled Business Transformation

Innovation is more than just a buzzword; it's fast becoming the mantra by which successful companies live. As enterprises strive to become ever more agile, offloading mundane responsibilities to sourcing partners can free the resources to become innovative. While beneficial, this really only scratches the surface as it still requires and relies on your resources to undertake that innovation journey. Partners that can bring innovation wherewithal to the table however, that can bake it directly into the service offering provide a greater opportunity to innovate. Understanding how such services can be integrated into your day to day operations, how they can spring board your innovation efforts, and how they can allow you to become truly transformational is essential to innovation success.

Takeaways:

  • Transformational innovation often requires knowledge, insight, and data that you simply don't have the access to yourself
  • A strong partner not only provides the opportunity to innovate, it also provides the resources to help make it happen
  • By leveraging a single for both operational and transformational initiatives, significant economies of scale can be leveraged making innovation easier

Executive Boardroom

Technology Killed the Technologist

The way we do business today is much like the way we conduct our personal lives. We are becoming heavily dependent on technology to make decisions for us personally and professionally. Those blurred lines have created an issue in that the way technology is designed today, it cannot accomplish these goals the way we expect them to. As a result, cybersecurity threats are growing and becoming more pervasive in the workplace as well as in homes. 

Takeaways: 

  • Embrace new technologies. We need technology to help us prioritize and make smarter decisions. 
  • Automate and share information. If we do a better job at automating and sharing information across technologies, we create an open communication that helps combat attacks as they become more complex and targeted. 
  • Technologies need to be easier to use in order to onboard employees more quickly. Better equipped employees and easy to use products make for better protected businesses and investments.
 

2:55 pm - 3:20 pm

Executive Exchange

 

Think Tank

The Unbearable Lightness of Digital Transformation

Building a Disruptive Technology Digital team. To become fully digital enterprises, you need to shift the focus inward and innovate the employee experience. Is this defined as how employees feel about their organizations with regard to both opportunities for growth/skills development, and employees' willingness to continue to work for their current firms? Use digital DNA behaviors. 

Takeaways: 

  • Look after -Capability Planning, Innovation, Strategic Intelligence, Predictive Analytics, Disruptive Technology, Enterprise Architecture, Strategic Roadmap, M&A, Patents and Communication.

Think Tank

The Three Amigos of Manufacturing and Retail

Be Secure - Take a measured, risk-based approach to what is secured and how to secure it. 

Be Vigilant - Monitor systems, applications, people, and the outside environment to detect incidents more effectively. 

Be Resilient - Be prepared for incidents and decrease their business impact by improving organizational preparedness to address cyber incidents before they escalate. 

Takeaways:  

  • Managing cyber risks as a team and strategies for deployment of enterprise and emerging technologies 
  • Actively monitor the dynamic threat landscape 
  • Retain and use lessons learned
 

3:25 pm - 3:35 pm

Afternoon Networking Coffee Break

 

3:40 pm - 4:05 pm

Executive Exchange

 

Innovation Showcase

An exclusive opportunity to be exposed to the hottest new solutions providers in a quick-hit format designed to whet the appetite and spark immediate interest.
 

4:10 pm - 4:35 pm

Executive Exchange

 

Think Tank

Disrupting Markets with Disruptive Technologies

While the combination of Social, Mobile, Analytics, and Cloud have been present and disrupting IT departments and enterprises as a whole for over two years now, in many ways organizations have still not fully embraced them, have still not fully leveraged them. These new platforms allow organizations radically new ways to go to market, allowing for broad scale deployment of systems of engagement that create dynamic relationships with clients and prospects. Finding the resources, wherewithal, and ability to fully commit to these technologies and the capabilities they create has proven to be a struggle for many, but a struggle that can be overcome by leveraging the right partners that bring the right skills and experiences to bear.

Takeaways:

  • Social, Mobile, Analytics, and Cloud are all here to stay; each one adds value to enterprises but collectively that value increases exponentially
  • The manner in which these technologies are implemented, operated, and utilized is different than the foregoing systems of record we are used to
  • Unique skills and capabilities are required to leverage the power and value of these platforms, skills and capabilities that can be in short supply

Think Tank

Disaster Recovery and Preparing for the Inevitable

Like death and taxes, IT outages are an inevitability whether as the result of power loss, telecommunications outage, or any one of a myriad other potential technical and non-technical issues. In this environment, the savvy CIO knows that what matters most is preparation - being ready for that next outage with an IT infrastructure that is both resilient and flexible and Disaster Recovery procedures that allow for efficient and effective recovery, balancing Recovery Time and Recovery Point objectives with appropriate cost. Disasters happen but with proper planning they don't have to be disastrous to your business. 

Takeaways:  

  • In the event of a severe outage, businesses without a Disaster Recovery plan are at a significant disadvantage when it comes to recoverability and viability 
  • DR planning cannot be an 'at all costs' proposition and appropriate planning must take into account reasonable Recovery Time and Recovery Point objectives 
  • Catastrophic outages get the press but are the thin end of the wedge - minor service interruptions are far more common and must be planned for as well
 

4:40 pm - 5:20 pm

Executive Visions

The Future of the CXO in the Coming Digital Economy

As more businesses undergo a digital transformation, and as those digital transformations become more ingrained into organizational culture, Digital becomes not something unique and different from the business, but a core component of every aspect of the business. As this shift occurs, IT itself faces the very real possibility of no longer being something unique from the business, but instead a component of every aspect of the business. In this world, what role then exists for the CXO? Two clear paths are presenting -themselves - one leads to a focus on infrastructure and integration, to keeping the lights on for the digital innovators, while the other leads to information and innovation itself. Knowing what path to choose, how to choose it, and how to see it through will be one of the greatest challenges CXOs of this era will face. 

Takeaways:  

  • Change is, if not already hear, certainly coming and CXOs that don't prepare for the change may not like the results when it arrives  
  • Digital transformation is all about connecting enterprise system to information technology to drive productivity, expand security protections, and performance improvements  
  • Be prepared to tackle the tasks that no-one wants to do, but everyone needs done; establish relevance to cultivate importance
 

5:00 pm - 6:30 pm

Summit Happy Hour

 

5:20 pm - 5:30 pm

Thank You Address and Closing Remarks